14-Day No-Reason Return and Exchange Policy

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Contact Us

Ⅰ. Customer Communication

We prioritize clear and reliable communication with customers, ensuring support for Australian customers within reasonable limits.

Ⅱ. How to Contact Us

  • Address: 812 TOMMY LEE COOK RD, PALMETTO, GA, 30268-1591

  • Contact Number: +1(210) 336-9433

  • Email: client@urbannestz.com

  • Service Hours: Monday to Friday, 9 AM to 6 PM (Australia/Sydney, AEST/AEDT)

Ⅲ. Customer Service

We value customer feedback and aim to improve our service processes wherever possible.